Frequently Asked Questions
DO YOU HAVE PADDLE ASSEMBLY INSTRUCTIONS? WHY WAS THE HANDLE SEPARATED FROM MY PADDLE?
Paddle handles come separate from the shaft of the one-piece paddles to allow easy paddle sizing. You can download Paddle Assembly Instructions by clicking here.
THE PRESSURE GAUGE ON MY INFLATABLE PADDLE BOARD PUMP DOESN'T SHOW THAT THERE IS ANY PRESSURE. WHY NOT?
More than likely there is not enough air in the board. Pump up the inflatablepaddle board until the board takes complete shape. Once the boardhas takencomplete shape, continue to pump until you begin to receive a significantamount of resistance from the pump as you are pushing down. At this point thepressure gauge will begin to show the actual pressure in theboard(approximately 7 PSI)
WILL MY PADDLE FLOAT?
All full carbon fibre paddles will float if properly assembled. The three piece aluminium adjustable paddles that come with our inflatable boards will not. For the aluminium adjustable paddles, it is advised to attach a paddle reafforestation device to the paddle to prevent the paddle from sinking.
DOES MY BOARD COME WITH FINS? WHERE ARE THESIDEBITEFINS FOR MY OWNER'S BOX?
All RockRock boards come with the 10 in. main fin. Otherwise, side bitefinsare sold separately and can be purchased directly fromonline storeasanaccessory. The Rover comes with two sets of fins, 10 in. deep water fins and side bitefinsfor shallower water.
WHY ARE THERE BUBBLES ON THE DECK PAD OF MY BOARD?
On occasion, upon the first couple of uses of the board, you may experience some unsightly bubbling in the deck pad. This is a normal occurrence and you should not be alarmed. Deck pads are adhered to the board in a climate controlled facility as the last step of our production process. Shortly after, the boards are moved to affability of higher climate for a quality control inspection. During this inspection air bubbles underneath the pad that present themselves are taken care of by poking hole with a fine needle to release the air. The adhesive on the underside of the pad is still extremely tacky and the pad will re-adhere to the board. In some cases these air bubbles do not present themselves during the inspection process. If air bubbles show up underneath the deck pad, you can remedy the issue by poking a small hole in the deck pad with a needle to release the trapped air. Often times, the bubbles will disappear on their own after a couple of use soft he board.
WHAT'S INCLUDED WITH THE INFLATABLE STAND UP PADDLE BOARD?
All RockRock inflatable paddle boards come with a 3 piece aluminium adjustable paddle, pump, fin, and repair kit. Each board bag is designed to hold its included accessories and the rolled-up board.
IF A PRODUCT ISN'T LISTED ON THE WEBSITE, IS ITS TILLAVAILABLE?
We list in-stock products on our website. Because production cycles vary, wear typically unable to provide visibility into when a particular board style will be available. You can also check local RockRock dealers for stock of board styles. Our Difference products, attachments and lifestyle product sharer stocked as quickly as possible and if currently unavailable, will likely be available soon.